Sales Operations Manager

Responsibilities:

• Drive aggressive merchant acquisition by identifying, prospecting, and onboarding high-value retail partners in mobile phones sales.
• Build and maintain strong relationships with merchants to ensure repeat business, retention, and increased transaction value.
• Work closely with credit and risk teams to ensure quality sales and minimize default risks from customers.
• Lead, supervise, and motivate the sales team to meet and exceed performance goals through continuous coaching, field support, and performance tracking.
• Conduct market penetration activities, including field visits, activations, and on-ground campaigns to drive visibility and usage.
• Develop and execute sales strategies to increase BNPL adoption across key markets and territories.
• Monitor sales, conversion rates, and team performance; provide regular reports and insights to senior management.
• Ensure proper onboarding of merchants, including documentation, training, and alignment with company policies.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field.
• 3–5+ years of sales manager experience, preferably in fintech, BNPL (Buy Now Pay Later), or financial services.
• Proven experience in driving sales and meeting sales targets.
• Strong interpersonal skills, stakeholder management, and communication skills.