Sales Officer
Job summary
The Sales Officer is responsible for driving business growth by sourcing new clients, marketing the institution’s financial products, and maintaining strong relationships with existing customers. The role involves achieving sales targets, promoting loan and deposit products, and ensuring high-quality customer service.
Job descriptions & requirements
Responsibilities:
- Identify and acquire new customers for loan and deposit products.
- Market the organization’s financial services to individuals, SMEs, and corporate clients.
- Generate quality loan leads and guide customers through the loan application process.
- Conduct customer visits, field marketing, and relationship management.
- Achieve assigned monthly and quarterly sales targets.
- Maintain accurate records of prospects, sales activities, and customer interactions.
- Conduct basic credit assessments and gather required documentation for loan processing.
- Monitor loan repayments and follow up on delinquent accounts when necessary.
- Provide excellent customer service and resolve client issues promptly.
- Participate in marketing campaigns, community engagement, and business development initiatives.
Requirements:
- Sales & Business Development skills
- Customer Relationship Management skills
- Credit/Loan Marketing skills
- Negotiation & Persuasion skills
- Market Intelligence & Prospecting skills
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