Sales & Marketing Manager

Responsibilities:

Project Commercialization:

• Develop commercial plans for projects and campaigns, translating creative and cultural concepts into commercially viable offerings
  
• Set project objectives, sales targets, timelines, and deliverables
  
• Develop pricing, sales approaches, and customer acquisition strategies
  
• Monitor project performance and prepare post-project reports on sales, customer response, and lessons learned
  
• Projects may include Christmas gifting and hampers, Valentine's collections, bridal and bridesmaids' gifting, souvenir styling, bespoke gifting, in-house product development, curated collections, and cultural events.
  

Sales & Business Development:

• Build and manage sales pipelines for projects, experiences, and curated products
  
• Identify and convert prospective individual, corporate, and institutional clients
  
• Develop partnerships, referral opportunities, and repeat and cross-sell opportunities
  

Marketing:

• Develop marketing plans per project and coordinate campaigns across Instagram, TikTok, X, LinkedIn, and WhatsApp
  
• Brief and coordinate designers, photographers, and videographers
  
• Track campaign performance and recommend adjustments

Vendor & Creative Coordination:

• Liaise with vendors on project execution, obtain and compare quotations, coordinate production timelines
  
• Monitor vendor performance and escalate issues where needed
  

Client & Market Intelligence

• Maintain records of prospects and clients, track preferences and purchasing behaviour
  
• Identify which products, experiences, and projects generate the strongest commercial response
  

Requirements:

• Minimum 3 years of relevant experience in sales, marketing, business development, project management, events, hospitality, luxury retail, lifestyle, fashion, or gifting
  
• Strong commercial and sales orientation, with demonstrated ability to manage projects from concept through execution
  
• Excellent communication and negotiation skills
  
• Comfortable working with vendors, designers, and external partners
  
• Good understanding of social media and digital marketing
  
• Ability to interpret sales and marketing data and turn it into decisions
  
• Strong appreciation for culture, aesthetics, and premium customer experiences