Sales & Marketing Executive

Responsibilities:

Marketing & Lead Generation:

• Represent House of Marv professionally during field marketing and promotional activities.
• Identify and approach potential customers, businesses, professionals, organizations and groups.
• Conduct physical marketing and brand activation activities within Abuja.
• Develop new customer acquisition opportunities through networking, referrals and partnerships.
• Promote House of Marv products and services across WhatsApp, Instagram, Facebook, TikTok and other relevant platforms.
• Engage with prospective customers through social media and other digital channels.
• Support the creation and distribution of promotional content.
• Monitor customer responses and identify opportunities generated from marketing activities.
• Maintain accurate records of prospects and leads.

Sales & Customer Conversion:

• Respond promptly and professionally to customer enquiries.
• Understand customers' needs and recommend appropriate products, styles and services.
• Present products and communicate House of Marv's value proposition effectively.
• Follow up consistently with prospects and existing customers.
• Handle customer objections and enquiries professionally.
• Prepare or communicate quotations where required.
• Convert qualified leads into confirmed orders.
• Meet agreed monthly sales and lead-generation targets.
• Upsell and cross-sell relevant products and services.
• Encourage referrals and repeat purchases.

Customer Relationship Management:

• Build and maintain strong relationships with new and existing customers.
• Provide excellent customer service throughout the buying process.
• Follow up with customers after purchases to encourage retention and referrals.
• Maintain customer information and sales records.
• Communicate customer feedback, requests and market trends to management.

Team & Brand Responsibilities:

• Work closely with the Sales & Marketing Manager and other team members.
• Participate in sales meetings, training and performance reviews.
• Represent House of Marv in a manner consistent with its premium brand positioning.
• Maintain professionalism, punctuality and a strong work ethic.
• Contribute ideas for improving sales, marketing and customer acquisition.

Requirements:

• Previous experience in sales, marketing, customer service, retail or a related field is an advantage.
• Experience in fashion, luxury retail or a related industry is an added advantage.
• OND, HND, Bachelor's degree or relevant professional experience is acceptable.
• Strong candidates without formal qualifications but with demonstrated sales ability may be considered.

Technical skills:

• Customer relationship skills.
• Strong sales ability or a strong willingness to learn sales.
• Excellent verbal and written communication skills.
• Confidence when speaking with new and existing customers.
• Passion or genuine interest in fashion and menswear.
• Ability to build relationships and network effectively.
• Goal-oriented and commercially minded.
• Self-motivated and proactive.
• Professional appearance and attitude.
• Ability to work independently and as part of a team.
• Basic knowledge of social media platforms.
• Good organizational and follow-up skills.

Performance Expectations

The successful candidate will be expected to contribute to measurable business growth through:

• Lead generation.
• Customer acquisition.
• Sales conversion.
• Revenue generation.
• Customer retention.
• Referrals.
• Field marketing activities.
• Digital engagement and enquiries.

What We Offer

• Competitive monthly salary.
• Performance-based growth opportunities.
• Opportunity to develop professional sales and marketing skills.
• Exposure to the luxury fashion industry.
• Opportunity to grow with an expanding Nigerian fashion brand.
• A dynamic and performance-driven working environment.