Sales Manager

Responsibilities:

• Develop and implement effective sales strategies to achieve company revenue and growth targets.
• Lead, supervise, and motivate the sales team to achieve individual and branch/team targets.
• Set sales targets, monitor performance, and provide regular feedback and coaching.
• Identify new business opportunities, markets, and potential customers.
• Develop and maintain strong relationships with key clients and business partners.
• Oversee lead generation, prospecting, follow-ups, presentations, negotiations, and closing of sales.
• Monitor market trends, competitor activities, and customer preferences to identify growth opportunities.
• Prepare and review sales proposals, quotations, and business development plans.
• Track sales performance, revenue, conversion rates, and pipeline activities.
• Ensure effective use of CRM and other sales management tools.
• Work closely with the marketing, operations, and customer service teams to improve customer acquisition and retention.
• Handle key customer complaints and ensure timely resolution.
• Prepare regular sales reports, forecasts, and performance updates for management.
• Organize sales meetings, training sessions, and performance reviews for the sales team.
• Develop initiatives to improve customer retention, repeat business, and overall sales performance.
• Ensure compliance with company sales policies, procedures, and ethical standards.

Requirements:

• HND in Marketing, Business Administration, Sales, Management, or a related field.
• Proven years of experience in sales or business development, with at least 2 years in a supervisory or managerial role.
• Proven track record of achieving and exceeding sales targets.
• Strong leadership, negotiation, communication, and presentation skills.
• Excellent customer relationship management and business development abilities.
• Strong knowledge of sales strategies, market research, and lead generation.
• Ability to analyze sales data and prepare accurate forecasts and reports.
• Proficiency in Microsoft Office and CRM/sales management software.
• Strong problem-solving and decision-making skills.
• Highly organized, proactive, and results-oriented.
• Ability to motivate and manage a diverse sales team.
• Knowledge of the relevant industry or local market is an added advantage.