Sales Representative

Responsibilities:

• Welcome and assist customers in selecting furniture, décor items, lighting, wallpapers, curtains, and other interior products.
• Understand customer needs and recommend suitable products based on style, functionality, and budget.
• Achieve individual and team sales targets through effective selling and upselling techniques.
• Maintain in-depth knowledge of products, promotions, and new arrivals.
• Manage inventory by monitoring stock levels, restocking shelves, and reporting low-stock items.
• Process customer transactions accurately using the Point of Sale (POS) system.
• Ensure the showroom is clean, organized, and visually appealing at all times.
• Respond to customer inquiries through walk-ins, phone calls, WhatsApp, and social media platforms.
• Build and maintain strong customer relationships to encourage repeat business.
• Assist with order processing, deliveries, and after-sales follow-up.
• Support marketing activities by creating engaging social media content and responding to online customer inquiries.
• Work collaboratively with other team members to ensure smooth daily operations.

Requirements:

• Minimum of SSCE or equivalent qualification.
• Previous experience in retail sales, customer service, or interior décor sales is an added advantage.
• Excellent communication and interpersonal skills.
• Strong sales and negotiation abilities.
• Good knowledge of social media platforms for customer engagement.
• Basic computer skills and familiarity with POS systems.
• Strong organizational and time management skills.
• Professional appearance, positive attitude, and willingness to learn.
• Ability to work weekends and flexible retail hours when required.