Sales Executive
Job summary
Our client is a luxury fashion fabrics store offering a range of quality fabrics to customers for personal use, tailoring, fashion design, and other commercial purposes. The company seeks a proactive, customer-focused Sales Executive to drive sales, build strong customer relationships, and manage the store’s online presence, including its social media pages.
Job descriptions & requirements
Responsibilities:
- Drive sales of the store’s fabrics by engaging walk-in customers, responding to enquiries and identifying new sales opportunities.
Drive sales of the store’s fabrics by engaging walk-in customers, responding to enquiries and identifying new sales opportunities. - Understand customers’ fabric requirements, preferences, budgets and intended use, and recommend suitable options.
- Provide accurate information on fabric types, colors, textures, prices, availability and product care where applicable.
- Manage the store’s online presence, including its social media pages and other approved digital sales platforms.
- Create and publish engaging content showcasing available fabrics, new arrivals, product features, promotions and special offers.
- Respond promptly to online enquiries, direct messages and comments, providing accurate product information and pricing.
- Maintain accurate records of sales, customer orders, payments and follow-ups.
- Monitor fabric availability and communicate low-stock items or popular products to the Store Manager.
Requirements:
- BSc, HND or equivalent in Business Administration, Marketing, Sales, Mass Communication or a related field.
- Experience in sales, retail, customer service, digital marketing or a related commercial role.
- Experience managing social media pages, creating content or handling online customer enquiries is an advantage.
- Knowledge of fashion fabrics, textiles or the fashion industry is desirable
- Strong verbal and written communication skills.
- Excellent customer service, interpersonal and negotiation skills.
- Confidence in selling products and converting enquiries into purchases.
- Familiarity with social media platforms (such as Instagram, Facebook and TikTok)
- Basic content creation skills, including taking product photos and videos and preparing engaging captions.
- Attention to detail, integrity and professional conduct.
Benefits:
- Opportunities to develop sales, retail management and digital marketing skills.
Remuneration: NGN150,000
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