Sales Executive

Responsibilities:

• Sell travel packages, holiday deals, tour packages, and other travel-related services to prospective customers.
• Represent the company during sales visits, client meetings, and other business development activities.
• Engage prospective customers, identify their travel needs, and recommend suitable travel packages based on their preferences and budgets.
• Convert enquiries and leads into confirmed bookings and sales in line with assigned targets.
• Follow up consistently with prospective and existing customers to close sales and encourage repeat business.
• Prepare and present travel package quotations, itineraries, and proposals to customers.
• Build and maintain strong relationships with customers, travel partners, and service providers.
• Negotiate with customers where necessary while ensuring compliance with approved pricing and company policies.
• Maintain accurate records of leads, customer interactions, quotations, bookings, and sales performance using the company's CRM and internal systems.
• Monitor market trends, competitor offerings, and customer preferences to identify new sales opportunities.
• Collaborate with the travel and operations teams to ensure customers receive accurate information and a smooth booking experience.
• Prepare regular sales reports and provide updates on leads, conversions, revenue, and progress toward targets.
• Deliver excellent customer service before, during, and after the sales process.

Requirements:

• HND in Business Administration, Marketing, Sales, Tourism, Hospitality, or a related field.
• Minimum of 1–2 years' experience in sales, preferably in a travel agency, tourism, hospitality, or travel-related business.
• Proven ability to sell travel packages, holiday deals, tours, or similar customer-focused products and services.
• Strong prospecting, negotiation, persuasion, and closing skills.
• Excellent communication, interpersonal, and customer service skills.
• Demonstrated ability to generate leads, convert enquiries into paying customers, and meet sales targets.
• Good understanding of travel packages, destinations, itineraries, and customer travel needs.
• Ability to prepare quotations, explain package inclusions, and handle customer objections professionally.
• Proficiency in CRM systems, Microsoft Office, Google Workspace, and digital communication platforms.
• Strong organisational skills, attention to detail, and ability to manage multiple leads and customer enquiries.
• Self-motivated, proactive, and comfortable working in a target-driven environment.
• Existing customer networks or experience in selling holiday packages and group tours will be an added advantage.