Sales Executive (Freight Forwarding)

Responsibilities:

• Generate sales leads through various channels, including cold calling, networking, referrals, field prospecting, and industry events.
• Qualify leads and assess their potential to become customers.
• Maintain a pipeline of sales opportunities and track progress in CRM systems.
• Develop and execute sales strategies to acquire new customers and expand the customer base.
• Maintain a strong presence in the market through regular prospect and customer visits.
• Identify and develop business opportunities across Ocean Freight, Air Freight, Customs Clearance and related logistics services.
• Conduct market research to stay informed about industry trends, competitor activities, and customer needs.
• Prepare and deliver compelling sales presentations to prospective customers, showcasing the company’s services and value proposition.
• Customise sales proposals and quotations based on customer requirements and market conditions.
• Negotiate pricing and contract terms with customers to secure profitable business agreements.
• Ensure compliance with pricing guidelines and company policies.
• Build relationships with prospective customers and convert qualified opportunities into active and profitable business.
• Collaborate with other departments, such as Operations and Pricing, to ensure smooth onboarding and service delivery.
• Support timely collection of receivables for assigned accounts.
• Prepare sales reports and provide regular updates on prospecting activities, pipeline development, customer acquisition and sales performance.

Requirements:

• Bachelor’s degree in Business Administration, Logistics, or a related field.
• Minimum of 3 years of genuine field/B2B sales experience, preferably in the logistics or freight forwarding industry.
• Strong B2B sales professionals from other relevant sectors may also be considered.
• Proven ability to prospect, develop new business opportunities and acquire new customers.
• Strong knowledge of logistics services, industry trends, and market dynamics.
• Existing knowledge/network within the Lagos importer/exporter market would be an advantage.
• Proficiency in English (written and verbal).
• Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.

Technical:

• Industry Knowledge
• Sales Techniques
• CRM and Sales Tools
• Market Research and Analysis
• Presentation and Communication
• Negotiation Skills

Behavioural:

• Sales-driven
• Relationship Building
• Customer Focus
• Time Management
• Results Orientation
• Teamwork
• Ethics and Integrity