1 month ago
Job Summary
Customer-focused sales professional with a strong ability to engage customers and deliver exceptional service. Skilled in product knowledge, upselling, and cross-selling to achieve and exceed sales targets. Known for excellent communication and interpersonal skills that foster lasting client relationships.
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 5 years
Job Description/Requirements
Responsibilities:
- Greet, engage, and assist customers to ensure a positive and personalized shopping experience.
- Utilize strong product knowledge to provide accurate information and recommendations tailored to customer needs.
- Upsell and cross-sell products to maximize sales and meet or exceed individual and store targets.
- Build and maintain long-term customer relationships through excellent communication and service.
- Analyze customer preferences and feedback to identify opportunities for improved product offerings and service.
- Maintain store presentation and product displays in line with company standards.
- Handle customer inquiries, concerns, and complaints professionally and efficiently to ensure satisfaction.
Requirements:
- Bachelor’s degree in a related field; a master’s will be a plus.
- Proven relevant years of experience.
- Strong ability to engage customers and deliver exceptional customer service
- Skilled in product knowledge, upselling, and cross-selling to meet sales targets
- Excellent communication and interpersonal skills for building client relationships
- Detail-oriented with strong organizational and time management skills
- Ability to analyze customer needs and provide tailored product recommendations
- Team player with a proactive attitude and a focus on achieving store goals
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