Sales Associate
Job summary
A Sales Associate is responsible for engaging with customers, understanding their needs, and recommending suitable products or services to drive sales. They play a key role in building and maintaining strong customer relationships, achieving sales targets, and providing excellent customer service.
Job descriptions & requirements
Responsibilities:
- Greet and engage customers to understand their needs and provide appropriate solutions.
- Present, promote, and sell products/services to new and existing clients.
- Maintain in-depth knowledge of company products and services.
- Process orders, handle inquiries, and resolve customer issues promptly.
- Achieve individual and team sales targets.
- Build and maintain positive relationships with clients to encourage repeat business.
- Support promotional campaigns, product launches, and branding activities.
- Keep records of sales, customer interactions, and feedback.
- Collaborate with team members to optimise the customer experience.
- Stay updated on market trends, competitors, and new product offerings.
Requirements:
- Minimum of an HND in a related field
- 2 years of experience in a similar role
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