SALES ASSISTANT
Job summary
We are seeking a smart, proactive, and customer-focused Sales Assistant to join a fashion retail team. The successful candidate will be responsible for assisting customers, driving sales, maintaining the store’s appearance, and ensuring customers have a pleasant shopping experience.
Job descriptions & requirements
Responsibilities:
- Welcome and attend to customers in a friendly and professional manner.
- Understand customers’ needs and recommend suitable products based on their preferences.
- Assist customers with product selection, sizing, styling, and general enquiries.
- Promote products and actively contribute to achieving sales targets.
- Process customer purchases and ensure accurate handling of sales transactions.
- Follow up with customers when necessary and maintain good customer relationships.
- Keep the store clean, organised, attractive, and well-presented at all times.
- Arrange and display clothing and other fashion items appropriately.
- Monitor product availability and notify management when items need to be restocked.
- Assist with receiving, arranging, tagging, and organising new stock.
- Respond to customer enquiries through phone calls, WhatsApp, social media, or other digital channels when required.
- Support promotional activities and assist with basic social media activities when needed.
- Handle customer complaints and concerns professionally and escalate unresolved issues to management.
- Maintain accurate records and assist with other administrative or sales-related duties as assigned.
- Ensure company policies and procedures are followed at all times.
Requirements:
- Minimum of OND in any relevant field.
- Previous experience in **retail, fashion, sales, or customer service** is preferred.
- Strong interest in fashion and an understanding of basic styling.
- Customer-focused with a friendly and professional attitude.
- Good computer skills and ability to use basic digital tools.
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship-building skills.
- Smart, proactive, and well-organised.
- Ability to work independently and as part of a team.
- Ability to work effectively in a fast-paced retail environment.
- Social media knowledge is an added advantage.
- Must be reliable, punctual, and professional in appearance and conduct.
Location: Ikeja, Lagos
Renumeration: NGN100,000
About Whip-Smart Service Providers Limited
We are committed to helping organizations find the best talents to fill up vacant roles quickly and hassle-free so as to enhance productivity and build the right team to help bring organizational goals and vision into reality.
With our highly skilled professionals in recruitment, we utilize a range of channels, including job boards, professional networks, and industry connections, to identify top-tier talent across various industries and functional areas which ensure that our clients get only the best candidates fit for the job; through a proper understanding of our clients’ specifications as regards to the skills, abilities, attributes, and level of experience needed for specific roles with well-crafted requirements and stringent screening exercise to target the right talents fit for our client’s organizational culture. Our action aligns with our values as we also offer our clients top-notch recruitment services such as background verification and analysis which ensure that our clients have detailed information about their prospective employees.
We understand the importance of confidentiality in corporate recruitment. We adhere to strict confidentiality protocols, ensuring that all candidate and client information remains secure and protected. Our team operates with the utmost professionalism, representing your organization positively throughout the recruitment process.
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