Job Summary
We seek a motivated and experienced Sales Account Manager to join our team. As a Sales Account Manager, you will manage customer relationships, build and maintain relationships with key contacts, and develop and implement strategic sales plans. You will liaise with cross-functional internal teams to improve the customer experience.
- Minimum Qualification : Degree
- Experience Level : Senior level
- Experience Length : 5 years
Job Description/Requirements
Responsibilities:
Business Development and Sales
- Identify and target new business opportunities in the compliance solutions market especially with the commercial banks and top fintech.
- Develop and execute a strategic sales plan to achieve sales targets and expand our customer base.
- Conduct market research to identify trends, customer needs, and competitive landscape.
- Build and maintain a robust sales pipeline through proactive prospecting and lead generation.
- Organize and lead key accounts meetings.
- Generate and develop new business opportunities using existing and potential customer networks and identify areas of improvement to meet sales quotas
Client Relationship Management
- Establish and maintain strong relationships with key decision-makers and stakeholders in target organizations.
- Understand client requirements and provide tailored compliance solutions to meet their needs.
- Serve as the primary point of contact for clients, ensuring high levels of customer satisfaction and engagement.
Negotiation and Closing
- Prepare and deliver compelling proposals and quotations to clients.
- Negotiate contract terms, pricing, and agreements to close sales deals.
- Work closely with the legal and finance teams to ensure compliance with company policies and procedures during contract negotiations.
Product and Industry Knowledge
- Maintain a deep understanding of our compliance solutions portfolio and its applications.
- Stay updated on industry trends, regulatory changes, and best practices in compliance.
- Provide feedback to the product development team on market needs and potential enhancements.
Reporting and Analysis
- Track and report on sales activities, pipeline status, and performance metrics.
- Analyze sales data to identify trends, opportunities, and areas for improvement.
- Provide regular updates to senior management on sales performance and market insights.
- Communicate the progress of monthly/quarterly objectives
Requirements:
- Bachelor’s degree in Business, Marketing, or a related field; Masters or MBA is a plus.
- At least 5 years of experience in business development or sales, preferably in compliance solutions or related fields.
Skills and Competencies
- Strong sales and business development acumen with a record of outstanding delivery.
- Proven work experience as a Sales Account Manager in Tech Industries, the Financial Sector, or Telecommunication sector.
- Excellent negotiation, influencing, and relationship-building skills.
- Hands-on experience in sales and an ability to deliver excellent customer experience
- Understanding of sales performance metrics
- Business acumen with a problem-solving attitude
- Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level
- Experience delivering client-focused solutions to customer needs
- Ability to manage multiple accounts at a time.
- Strong verbal and written communication skills
Technical Skills
- Proficiency in CRM software (e.g., Salesforce/Zoho) and sales analytics tools.
- Familiarity with Microsoft Suites (Esp Excel and PPT)
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