Store Manager

Responsibilities:

Inventory Ownership (Critical Accountability):

• Maintain accurate daily inventory records across store floor, stockroom and website listings
• Ensure all received stock is counted, logged in Odoo, tagged and priced correctly before display
• Perform daily spot checks and weekly full reconciliations using Odoo Inventory
• Monitor and flag fast-moving items, reorder triggers, stock imbalances, shrinkage or damage
• Maintain absolute clarity on what stock exists, where it sits, and how it is performing

Visual Merchandising & Product Presentation:

• Ensure Christmas trees are fully decorated, commercially styled and regularly refreshed with sellable products
• Execute clear merchandising through colour stories, ornament groupings and theme-based concepts
• Re-merchandise based on sales performance, slow-moving stock and promotional focus
• Keep shelves, tables and feature areas full, intentional and photo-ready
• Rotate stock and remove tired displays quickly

Sales Performance Management & Reporting:

• Actively sell and lead from the shop floor during peak trading periods
• Identify and resolve operational bottlenecks in real time
• Flag slow-moving products and recommend markdown strategies and promotional bundles
• Provide concise daily updates covering sales highlights, fast-moving products, issues requiring attention and stock risks
  
• Prepare weekly sales analysis reports (Excel & PowerPoint) covering sales vs inventory, best-sellers, slow movers, traffic patterns and actionable recommendations
• Deliver monthly sales reports (PowerPoint) covering trends, profitability, inventory turnover and strategic actions
• Escalate problems early with no surprises

Website & Digital Coordination:

• Ensure new products are uploaded promptly with accurate images, correct pricing and clear descriptions
• Coordinate photography and content support as required
• Ensure in-store bestsellers are reflected online
• Flag out-of-stock items immediately to prevent overselling
• Conduct regular audits to align website with physical inventory

Social Media & Promotions Execution:

• Capture daily in-store content (decorated trees, new arrivals, styling ideas, customer favourites)
• Execute promotions accurately and on time (discounts, bundles, seasonal campaigns)
• Ensure promotional products are clearly merchandised in-store and communicated to walk-in customers
• Work with founder/brand lead to ensure store execution mirrors online messaging

Store Operations & Team Supervision:

• Open and close store according to schedule
  
• Ensure POS accuracy and cash discipline using Odoo POS
• Work with accountant to reconcile daily sales (cash/card transactions, sales vs banking, variance resolution, documentation)
• Supervise shop assistants and seasonal staff
• Manage shift allocation, attendance and punctuality
• Ensure staff understand pricing, promotions and display logic
• Maintain calm, structured operations during peak traffic

Requirements:

• Proven experience managing a busy retail or pop-up store in Lagos, ideally during festive periods
• Strong visual merchandising and styling capability
• Proficient in Odoo (Inventory, POS, Sales) or similar ERP systems
• Advanced Excel skills and comfortable producing professional PowerPoint reports
• Commercially analytical with strong execution discipline
• Digitally aware (website coordination and social content)
• Highly organised, proactive and hands-on
• Lagos-based with reliable transportation

Success Measures:

• High inventory accuracy with minimal discrepancies
  
• Store consistently photo-ready and commercially styled
• Website accurately reflects available stock
• Promotions executed cleanly and delivering sales
• Daily sales reconciliations completed accurately and on time
• Weekly and monthly reports delivered on schedule with actionable insights
• Founder is not chasing execution operations run smoothly