Job descriptions & requirements
Company: Philmoore Stores
Industry: Retail, FMCG
Location: CMS, Balogun
Work schedule: Mon - Sat
Work time: 8am - 6pm
Salary: N150,000
Role Description
The Retail Operations Lead is a full-time, on-site role based in Lagos, Nigeria. This role entails overseeing the daily operational activities of the retail department, ensuring excellent customer service, optimizing sales performance, and maintaining product knowledge among staff. The Retail Operations Lead will manage team workflows, resolve customer concerns, monitor inventory, and ensure smooth and efficient store operations while promoting a customer-focused environment and driving sales strategies to achieve business goals.
Qualifications
- Strong skills in Retail Sales and Product Knowledge
- Expertise in Customer Service and ensuring Customer Satisfaction
- Exceptional Communication skills to lead teams and interact with customers
- Demonstrated leadership abilities and team management experience
- Analytical skills for problem-solving and decision-making in retail operations
- Ability to work on-site in a fast-paced environment
- Experience in retail Industries is an added advantage
- Bachelor’s degree in Business Administration, Retail Management, or related fields
Interested candidates can send their CVs to theseunoluwole@gmail.com
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