Retail Fashion Brand Manager

Responsibilities:

Retail Operations: 

• Oversee the daily running of the flagship store to ensure smooth operations.
• Supervise sales staff and ensure excellent customer service at all times.
• Ensure the store layout, display, and ambience reflect the brand values.
• Manage inventory, stock levels, and product replenishment.
• Coordinate logistics for in-store deliveries and stock movement.

Sales & Performance: 

• Achieve monthly and quarterly sales targets.
• Monitor and analyze sales reports, KPIs, and customer insights to inform strategy.
• Develop initiatives to increase footfall and customer retention.
• Organize in-store activations, events, and seasonal campaigns.

Team Leadership: 

• Recruit, train, and motivate retail team members.
• Conduct regular staff meetings, coaching, and performance evaluations.
• Promote a positive team culture focused on excellence and accountability.

Brand Representation: 

• Ensure a consistently elevated customer experience aligned with the brand's identity.
• Be the in-store face of the brand, representing our story, mission, and values.
• Work closely with the marketing team to support brand campaigns and storytelling.
• Monitor customer feedback and ensure continuous service improvements.

 Requirements: 

• Bachelor’s degree in Business, Marketing, Fashion Management, or a related field.
• Minimum of 3–5 years’ experience in a retail management or brand management role (luxury or fashion retail preferred).
• Strong leadership, interpersonal, and communication skills.
• Proven ability to drive sales and manage retail performance.
• Highly organized, detail-oriented, and self-motivated.
• A passion for African fashion, craftsmanship, and storytelling.
• Proficient in POS systems, inventory software, and Microsoft Office Suite.

What We Offer:

• A collaborative and inspiring work environment.
• Opportunities for professional growth and development.
• A chance to shape the future of a proudly Nigerian luxury brand.
• Competitive salary and performance-based incentives.