1 month ago
Job Summary
We are a leading and reputable food service company in Nigeria, renowned for delivering delightful culinary experiences. With a rich history and a commitment to excellence, we take pride in our diverse menu and unparalleled customer service.
- Minimum Qualification: HND
- Experience Level: Mid level
- Experience Length: 2 years
Job Description/Requirements
Responsibilities:
- Manage and oversee the entire restaurant operation.
- Deliver superior customer services.
- Ensuring customer satisfaction.
- Plan and develop customers loyalty programs.
- Plan and develop the overall restaurant marketing strategy.
- Respond efficiently to customer questions and complaints.
- Organize and supervise shifts.
- Manage and lead staff.
- Train and evaluate staff performance.
- Estimate consumption, forecast requirements and maintain inventory.
- Manage restaurant supplies
- Control costs and minimize waste
- Nurture a positive working environment
- Monitor operations and initiate corrective actions
- Implement innovative strategies to improve productivity and sales
Requirements and Qualifications:
- BSc. or HND in any field
- Experience as a customer service personnel
- Experience as a Restaurant Manager or similar role is a must.
- Extensive food knowledge
- Strong leadership, motivational and people skills
- Good financial management skills
- Critical thinking and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
Remuneration:Â NGN 75,000 - 150,000 monthly.
- Duty lunch
- Adequate medical service (HMO) and/or retainer ship
How to Apply
Interested and qualified candidates should send their Resume and a Cover Letter detailing their relevant experience and achievements using "RESTAURANT MANAGER" as the subject of the mail.
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