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Reservationist

ACCOR

Admin & Office

NGN Confidential
1 month ago

Job Summary

 

Job Description/Requirements

Job Description


Deal with and process all reservations according to room rate availability, ensuring that full and accurate details are obtained and input accordingly into the system. Update reservations and amendments, making sure all bookings are accurate. Ensure that the companies credit policy is adhered to at all times Confirm bookings Ensure that all correspondence relating to bookings is filled in logical order. Deal with customers and potential customers telephonically. Ensure that the correct information is provided to clients and potential clients. Cross check the arrivals list to ensure accuracy Ensure that all the relevant documentation and information is compiled and forwarded to reception as required. Ensure that the correct information is captured onto the system Ensure that all administrative procedures are completed correctly and timeously. Adhere to company policies and procedures at all times.

Qualifications


ND, HND BSC or its equivalent

Verbal and written English skills 

At least 2 yearsâ experience in similar position


Additional Information


experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus

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