Research Assistant

Responsibilities:

• Conduct primary and secondary research on relevant markets, industries, customers, and business opportunities.
• Research trends within the consumer finance, lending, SME, and financial services sectors.
• Gather, organize, and analyze data from reliable sources to support business decisions.
• Conduct competitor research and monitor competitors' products, pricing, customer segments, and market activities.
• Research potential customer segments, particularly traders, SMEs, and business owners.
• Assist in identifying new markets, customer acquisition opportunities, and potential business partnerships.
• Collect and analyze customer and market feedback to identify trends, needs, and opportunities.
• Prepare research reports, presentations, summaries, and recommendations for management.
• Maintain accurate and up-to-date research databases and records.
• Verify information from multiple sources to ensure accuracy and reliability.
• Track relevant economic, regulatory, and industry developments that may affect the company's operations.
• Support the preparation of periodic market and business intelligence reports.
• Assist other departments with research and data needs as required.
• Develop surveys, questionnaires, and other research tools where required.
• Analyze research findings and translate data into clear and actionable insights.
• Perform other research-related duties as assigned by management.

Requirement

• Bachelor's degree in Economics, Statistics, Business Administration, Finance, Social Sciences, or a related discipline.
• 1–3 years of relevant research, data analysis, market research, business intelligence, or related experience is an advantage.
• Strong research and information-gathering skills.
• Good knowledge of Microsoft Excel and Microsoft Office Suite.
• Ability to analyze and interpret quantitative and qualitative data.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Ability to prepare clear and well-structured reports and presentations.
• Strong critical thinking and problem-solving abilities.
• Ability to identify reliable sources and verify information.
• Good organizational and time-management skills.
• Ability to work independently and meet deadlines.
• Knowledge of financial services, lending, SMEs, or consumer finance is an advantage.
• Familiarity with research tools, Google Workspace, data visualization tools, or statistical software is an added advantage.

Key Competencies:

• Research & Information Gathering
• Data Analysis & Interpretation
• Critical Thinking
• Attention to Detail
• Report Writing
• Market Intelligence
• Problem Solving
• Communication
• Time Management
• Professionalism & Integrity