Telecom Sales Consultant / Account Executive in Nigeria

Responsibilities:

• Speak with qualified prospective customers
• Conduct discovery calls and identify customer needs
• Build rapport and establish trust with prospects
• Explain internet, phone, VoIP, cloud, and technology service options
• Recommend solutions based on customer needs, budget, and location
• Present quotes and provider options clearly
• Answer customer questions and address concerns
• Follow up consistently with open opportunities
• Negotiate and help close sales
• Maintain accurate notes and opportunity updates in the CRM
• Track prospects throughout the sales process
• Coordinate with internal staff and providers after a sale is completed
• Identify opportunities for additional services and future account growth
• Meet established sales and performance goals

Requirements:

• Excellent spoken and written American English
• Clear, confident, and professional speaking voice
• Strong sales and closing skills
• Excellent communication and rapport-building skills
• Comfortable speaking with U.S. consumers and business decision-makers
• Strong listening and needs-assessment skills
• Persistent and consistent with follow-up
• Comfortable discussing pricing, services, and contract options
• Organized and able to manage multiple sales opportunities
• Comfortable using CRM systems, email, spreadsheets, Zoom, and online tools
• Previous experience in telecom, technology sales, inside sales, account management, insurance, utilities, or another consultative sales environment is preferred
• Experience selling to U.S. customers is strongly preferred

Remote Work Requirements:

• Reliable high-speed internet
• Reliable computer and headset
• Quiet and professional workspace
• Ability to attend virtual meetings and training
• Ability to work independently and meet sales goals