Lead Generation & Outreach Specialist

Responsibilities:

• Research and identify potential business and consumer leads
• Build accurate prospect lists with contact information
• Make outbound calls and conduct email outreach
• Introduce Telovate services clearly and professionally
• Build rapport with prospective customers\
• Ask basic qualifying questions to determine customer needs
• Schedule qualified appointments for the sales team
• Follow up consistently with prospects
• Maintain accurate notes and follow-up dates in the CRM
• Track outreach activity, appointments, and results
• Meet established lead generation and appointment goals

Requirements:

• Excellent spoken and written American English
• Clear, professional, and easy-to-understand speaking voice
• Strong communication and rapport-building skills
• Comfortable making outbound calls to U.S. prospects
• Confident starting conversations with new people
• Persistent and consistent with follow-up
• Strong internet research skills
• Organized and detail-oriented
• Comfortable using email, spreadsheets, CRM systems, Zoom, and other online tools
• Previous experience in lead generation, appointment setting, sales, telemarketing, customer service, or business development is preferred

Remote Work Requirements:

• Reliable high-speed internet
• Reliable computer and headset
• Quiet and professional workspace
• Ability to attend virtual meetings and training
• Ability to work independently and remain productive during scheduled hours