Customer Service Intern
Job summary
We are looking for a proactive and friendly Remote Customer Service Intern to handle customer inquiries and provide support across digital channels. The ideal candidate should be passionate about delivering excellent customer experiences.
Job descriptions & requirements
Responsibilities:
- Respond to customer inquiries via email, chat, and social media
- Resolve basic customer complaints and escalate complex issues
- Maintain accurate records of customer interactions
- Assist in improving customer satisfaction processes
- Support the operations team with administrative tasks
Requirements:
- Strong communication skills (written and verbal)
- Good problem-solving skills
- Basic computer literacy
- Ability to work independently in a remote environment
- Positive attitude and willingness to learn
Benefits:
- Remote work opportunity
- Customer service experience
- Professional communication training
- Performance-based recommendation letter
- Career growth opportunities
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