1999 Ideas Concepts, Innovations & Creations

Customer Service Intern

1999 Ideas Concepts, Innovations & Creations

Customer Service & Support

Yesterday
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Job summary

We are looking for a proactive and friendly Remote Customer Service Intern to handle customer inquiries and provide support across digital channels. The ideal candidate should be passionate about delivering excellent customer experiences.

Min Qualification: OND Experience Level: Internship & Graduate Experience Length: No Experience/Less than 1 year

Job descriptions & requirements

Responsibilities:

  • Respond to customer inquiries via email, chat, and social media
  • Resolve basic customer complaints and escalate complex issues
  • Maintain accurate records of customer interactions
  • Assist in improving customer satisfaction processes
  • Support the operations team with administrative tasks


Requirements:

  • Strong communication skills (written and verbal)
  • Good problem-solving skills
  • Basic computer literacy
  • Ability to work independently in a remote environment
  • Positive attitude and willingness to learn


Benefits:

  • Remote work opportunity
  • Customer service experience
  • Professional communication training
  • Performance-based recommendation letter
  • Career growth opportunities

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