Relationship Manager, Public Sector North 2 Group (Sokoto)

FirstBank Nigeria

Marketing & Communications

New
1 week ago

Job Summary

First Bank of Nigeria is a Nigerian multinational bank and financial services company headquartered in Lagos. It is the biggest bank in Nigeria by total deposits and gross earnings.FBN operates a network of over 750 business locations across Africa, the United Kingdom and representative offices in Abu Dhabi, Beijing and Johannesburg set up to capture trade-related business between geographies.

  • Minimum Qualification:Degree
  • Experience Level:Mid level
  • Experience Length:4 years

Job Description/Requirements

DUTIES & RESPONSIBILITIES

* Manage and deepens existing relationships with existing and prospective customers

* Actively supporting the team’s client retention strategies by providing excellent service to customers.

* Contributes towards the achievement of established marketing goals/objectives through implementation of marketing strategies and plans within the assigned area of jurisdiction

* Generate leads and identify new business opportunities

* Initiate the development of products required to meet customer needs.

* Market the bank’s products to meet customer needs

* Serve as the primary daily service contact for the clients

* Conduct accounts reviews to track customer needs and usage trends

* Track and maintain customer data/information

* Ensure efficient service and maintenance of existing customers

* Interface with relevant Business Units for accounts transfers and other issues that may be of benefit to Public Sector customers

Education

  • Minimum Education: First Degree or its equivalent in any discipline preferably business-related.
  • Higher Degrees/Professional Certification preferable.

KEY COMPETENCY REQUIREMENTS

Knowledge

  • Bank structure, policies and procedures.
  • Knowledge of government structure, policies and initiatives
  • Knowledge of political system and power centers in relevant areas.
  • Industry knowledge
  • Banking operations/services/products
  • Regulatory Compliance

Skills

  • Negotiations skills
  • Leadership/Supervisory skills
  • Strong networking and Relationship Management skills
  • Strong marketing and deal structuring skills
  • Excellent problem solving and creative thinking skills
  • Excellent people management skills
  • Excellent business development experience
  • Strong interpersonal and communications skills
  • IT & Computer appreciation
  • Organization/Coordination skills
  • Portfolio management 
  • Credit assessment and structuring          
  • Marketing/ sales            
  • Business/ product development
  • Customer relationship management      
  • Client industry knowledge          
  • Budget planning & control         
  • Financial analysis
  • Business/ operational strategy

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