Relationship Manager

Responsibilities:

Business Development and Market Expansion

• Develop and implement strategies to generate business from corporates, SMEs, and value chain operators in target sectors such as manufacturing, trade, logistics, FMCG, healthcare, and professional services.
• Originate and structure credit opportunities that align with the company’s profitability and asset quality objectives.
• Cultivate and maintain relationships with key corporate clients, trade associations, and professional bodies to drive consistent deal flow.
• Lead product marketing, market activation, and partnership campaigns to enhance brand recognition and increase the company’s market penetration

Credit and Risk Management

• Supervise, coordinate, and review the activities of Credit Officers, ensuring adherence to internal credit policies and regulatory guidelines.
• Serve as the operational bridge between Credit Officers and the Head of Department to maintain workflow efficiency and accountability.
• Ensure accurate and timely credit appraisals, credit memos, and portfolio reviews that meet professional and institutional standards.
• Promote ethical conduct, integrity, and documentation accuracy across all team activities.
• Maintain credit quality by ensuring a balance between business generation and prudent risk control.

Collaboration and Cross-Functional Support

• Work closely with the Treasury and Financial Services Department to provide viable borrowing leads and investment opportunities.
• Collaborate with the Risk Management, Operations, and Corporate Services units to streamline approval, disbursement, and monitoring processes.
• Support institutional strategy through data-backed analysis, market feedback, and client trend reporting.

Product Innovation and Strategic Initiatives

• Lead the development of new credit products and tailored value chain solutions targeted at key industry clusters and professional segments.
• Initiate business development drives, client events, and market engagements that align with the company’s growth strategy.
• Contribute to the standardization of credit documentation and improvement of internal processes to promote operational consistency and efficiency.

Professional Expectations

• Uphold the highest standards of professionalism, integrity, and client confidentiality in all dealings.
• Demonstrate effective leadership and mentorship in guiding Credit Officers toward performance excellence.
• Maintain a disciplined, goal-oriented approach to credit origination, appraisal, and portfolio management.
• Represent the company's Finance with credibility and tact in all client and institutional interactions.

Requirements:

• Minimum of 6 years of experience
• Minimum of a BSc.

Key Performance Indicators (Qualitative)

• Business Development: Consistent origination of viable and risk-mitigated corporate and value chain transactions.
• Portfolio Growth: Progressive portfolio expansion through sustainable and diversified credit opportunities.
• Credit Quality and Appraisal: Timely, well-structured, and analytically sound credit memos with strong approval outcomes.
• Collaboration and Referrals: Productive synergy with other departments, including referrals for borrowings and placements.
• Team Leadership: Effective supervision, guidance, and performance management of Credit Officers.
• Professional Conduct: Adherence to ethical standards, accuracy in reporting, and accountability in execution.

Location: Ikoyi, Lagos