Recovery Officer
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Job summary
We are hiring a proactive and responsible Recovery Officer that will follow up with clients on overdue payments through calls, messages and emails.
Min Qualification:
OND
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Working Hours:
Full Time - 9 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Follow up with clients on overdue payments through calls, messages, and emails.
- Negotiate repayment plans and ensure timely debt recovery.
- Maintain accurate records of all recovery activities.
- Monitor accounts to identify outstanding debts.
- Meet and exceed assigned recovery targets.
- Provide regular reports on recovery progress
Requirements:
- Minimum of OND/HND/B.Sc. in any related field.
- Previous experience in debt recovery, collections, or customer service is an advantage.
- Strong communication and negotiation skills.
- Basic computer proficiency.
Working Schedule:
- 6 days per week.
- Working hours: 9:00 AM – 5:30 PM.
- Optional 2 Sundays per month (not compulsory).
What We Offer:
- NGN 76,000 net monthly salary.
- NGN 10,000 allowance for the two Sundays worked (if you choose to participate).
- Performance-based bonus: NGN 40,000 – 100,000.
- NGN 2,000 daily overtime pay.
- NGN 2,000 daily commission (based on performance).
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