Recovery Agent
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New
Job summary
Contacting individuals or commercial entities with past-due accounts via phone, formal demand notices, email, or direct meetings. You will be required to work remotely 90% of the time.
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Work Type:
Full Time
Working Hours:
Flexible Hours
Applicant Location:
Nigeria
Job descriptions & requirements
Responsibilities:
- Debtor Engagement: Contacting individuals or commercial entities with past-due accounts via phone, formal demand notices, email, or direct meetings.
- Payment Negotiation: Evaluating a debtor's financial status to negotiate structured repayment schedules, lump-sum settlements, or revised terms within authorized creditor limits.
- Skip Tracing & Asset Investigation: Locating uncontactable debtors and researching assets, employment, or corporate affiliations using public records, credit registries, and background tools.
- Account Tracking & Documentation: Maintaining detailed logs of communications, payment defaults, settlement agreements, and financial transactions within collection management systems
- Escalation & Legal Coordination: Identifying non-responsive accounts for legal referral, preparing case files for litigation, and liaising with legal counsel or enforcement officers.
Requirements:
- Minimum qualification of HND
- 2 years of previous experience in a similar role
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