Receptionist

Responsibilities

• Greeting Visitors: Welcome visitors in a professional and courteous manner, ensuring they sign in and directing them to the appropriate person or department
• Answering Calls: Manage incoming calls, screening and transferring them to the appropriate individual or department. Take messages and relay them promptly to the intended recipient.
  
• Handling Inquiries: Provide information to callers and visitors about the company, its services, and general inquiries. Address questions or concerns promptly and professionally.
  
• Managing Front Desk Operations: Maintain a tidy and organized front desk area, ensuring it is well-stocked with necessary supplies such as visitor badges, stationery, and promotional materials.
  
• Scheduling Appointments: Coordinate and schedule appointments, meetings, and conference room reservations for employees and clients using scheduling software or calendars.
  
• Assisting with Administrative Tasks: Provide administrative support to various departments as needed, including sorting and distributing mail, preparing correspondence, and data entry.
  
• Monitoring Access: Ensure the security of the office by monitoring access to the premises, issuing visitor badges, and enforcing security procedures as necessary.
  
• Handling Special Requests: Assist with special projects or requests from management, such as organizing events, coordinating travel arrangements, or preparing documents.
  

Requirements:

• High school diploma or equivalent required; additional education or training in office administration is a plus.
• Previous experience in a customer service or receptionist role preferred.
• Excellent communication skills, both verbal and written, with a professional and friendly demeanor.
• Strong organizational and multitasking abilities, with the ability to prioritize tasks and manage time effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment (e.g., phone systems, printers, scanners).
• Attention to detail and accuracy in completing tasks.
• Ability to maintain confidentiality and handle sensitive information with discretion.