Receptionist
Job summary
The receptionist serves as the first point of contact for visitors and callers, providing a welcoming, professional, and efficient front-desk experience. The role involves handling administrative tasks, managing communications, and supporting smooth day-to-day office operations.
Job descriptions & requirements
Responsibilities:
- Greet and welcome visitors in a courteous and professional manner
- Answer, screen, and direct phone calls and emails
- Maintain the reception area to ensure a clean and organized appearance
- Schedule appointments and manage meeting room bookings
- Receive, sort, and distribute mail and deliveries
- Maintain visitor logs and issue visitor passes
- Provide basic information about the organization to clients and guests
- Support administrative and clerical tasks as assigned
- Coordinate with security and other departments when necessary
- Handle customer inquiries and resolve issues or redirect them appropriately
Requirements:
- Proven experience as a receptionist, front desk officer, or similar role
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Professional appearance and positive attitude
- Proficiency in MS Office / Google Workspace
- Ability to work independently and as part of a team
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