Receptionist
Job summary
A Receptionist is responsible for providing a warm and professional first point of contact for visitors, clients, and callers. This role manages front-desk operations, handles inquiries, schedules appointments, and supports administrative tasks to ensure smooth daily office operations and excellent customer service.
Job descriptions & requirements
- Greet and welcome visitors in a professional and friendly manner.
- Answer, screen, and direct incoming phone calls and emails.
- Schedule and manage appointments, meetings, and conference rooms.
- Maintain visitor logs and issue access passes when required.
- Provide accurate information about the company’s services and departments.
- Handle incoming and outgoing mail, packages, and courier services.
- Keep the reception area clean, organized, and presentable.
- Assist with basic administrative tasks such as filing, data entry, and document preparation.
- Coordinate with internal departments to ensure smooth communication.
- Support office operations as assigned by management.
- Minimum of a secondary school certificate or OND/HND in Business Administration or related field.
- 1–2 years of experience in a receptionist, front desk, or customer service role.
- Good verbal and written communication skills.
- Professional appearance and customer-focused attitude.
- Basic computer skills (MS Word, Excel, email, and office systems).
- Strong organizational and multitasking abilities.
- Ability to work under minimal supervision.
- Punctual, reliable, and detail-oriented
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