Receptionist
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Customer Service & Support
2 days ago
Easy apply
New
Job summary
The Hotel Receptionist is responsible for providing professional and welcoming front-desk services to guests throughout their stay. The Receptionist serves as the first point of contact for guests and is responsible for handling reservations, check-ins, check-outs, enquiries, payments, guest requests, complaints, and communication with other hotel
Min Qualification:
High School (S.S.C.E)
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Ibadan & Oyo State, Nigeria
Job descriptions & requirements
Responsibilities:
- Welcome guests warmly and professionally upon arrival.
- Provide accurate information about hotel facilities, services, room types, rates, and policies.
- Assist guests with enquiries and requests.
- Maintain a friendly, professional, and welcoming front-desk environment.
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Assist guests with luggage coordination where necessary.
- Guest Check-In and check-out; reservations and bookings; guest accounts and payment coordination with Hotel Departments
Requirements:
- A minimum of 1 year of experience
- A minimum of SSCE
- Excellent communication and interpersonal skills.
- Strong customer service skills.
- Good telephone etiquette.
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