Receptionist
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Job summary
We are seeking a well-spoken, organized, and customer-focused Hotel Receptionist to join our team. The ideal candidate must have excellent communication skills and be able to handle guests’ inquiries, reservations, and front-desk operations professionally.
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
1 year
Working Hours:
Full Time
Job descriptions & requirements
Responsibilities:
- Welcome and check in guests politely
- Handle room reservations and confirm bookings.
- Manage phone calls, emails, and guest inquiries
- Maintain records of guest information and payments.
- Work closely with the housekeeping and management team.
- Provide accurate information about the hotel and services.
- Resolve guest complaints courteously.
Requirements:
- Minimum of BSC/HND
- Good communication and customer service skills.
- Must be well-presented and organized.
- Ability to use basic computer applications.
- Previous experience is an added advantage.
- Must be punctual and reliable
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