Receptionist
Job summary
The Receptionist serves as the first point of contact for visitors and callers, providing a professional and welcoming experience. This role involves handling front-desk operations, managing communications, and supporting basic administrative tasks to ensure smooth daily office operations.
Job descriptions & requirements
Responsibilities:
- Greet and welcome visitors courteously and professionally.
- Answer, screen, and direct incoming phone calls and emails.
- Manage the front desk and maintain a clean, organized reception area.
- Receive, sort, and distribute mail and deliveries.
- Schedule appointments and manage meeting room bookings.
- Maintain visitor logs and issue visitor passes when required.
- Assist with basic administrative and clerical tasks.
- Provide accurate information to visitors and staff.
- Ensure office security procedures are followed.
Requirements:
- Minimum of SSCE / OND / HND / Bachelor’s degree (as applicable).
- Proven experience as a receptionist or in a customer service role is an advantage.
- Excellent verbal and written communication skills.
- Strong interpersonal and customer service skills.
- Basic computer skills (MS Word, Excel, email usage).
- Good organizational and time-management abilities.
- Professional appearance and attitude.
- Attention to detail and problem-solving skills.
- Familiarity with office equipment (printers, scanners, telephone systems).
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