Receptionist
E-direct.ng Essential Nigeria Limited
Customer Service & Support
Hospitality & Hotel
NGN
Less than 75,000
1 month ago
Job Summary
We are looking to hire a receptionist who lives in Lagos and ready to resume work as soon as possible.
- Minimum Qualification: High School (S.S.C.E)
- Experience Level: Entry level
- Experience Length: 1 year
Job Description/Requirements
Responsibilities:
- Greeting Visitors: Receptionists are often the first point of contact for visitors, clients, or customers. They greet them warmly, ascertain their needs, and direct them to the appropriate person or department.
- Answering Phones: Receptionists handle incoming calls, screening and transferring them to the relevant parties within the organization. They may also take messages and provide basic information to callers.
- Managing Correspondence: This includes sorting and distributing mail, as well as handling incoming and outgoing packages and deliveries
- Scheduling Appointments: Receptionists often manage the calendars of executives or staff members, scheduling meetings, appointments, and reservations as necessary.
- Administrative Support: Receptionists assist with various administrative tasks such as typing, filing, photocopying, and data entry. They may also help with preparing documents, reports, or presentations.
- Providing Information: Receptionists serve as a source of information for visitors and employees, providing directions, answering questions, and offering general information about the organization's products, services, or policies.
- Maintaining Reception Area: Receptionists ensure that the reception area is clean, organized, and welcoming. This may involve tidying up the space, replenishing supplies, and arranging seating for visitors.
- Security and Access Control: Receptionists may be responsible for monitoring access to the premises, issuing visitor badges, and ensuring that security protocols are followed.
- Handling Inquiries: Receptionists field inquiries from various stakeholders, including customers, suppliers, and employees, and route them to the appropriate departments or personnel for resolution.
- Managing Records: Receptionists may be tasked with maintaining records such as visitor logs, appointment schedules, and contact databases.
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