Project & Operations Manager

Project & Operational Management:

• Manage projects from planning through completion across artist development, music releases, marketing campaigns, creative productions, partnerships, and other company initiatives.
• Develop and maintain comprehensive project plans, timelines, trackers, calendars, and documentation.
• Establish milestones, responsibilities, dependencies, and critical-path requirements across projects.
• Monitor project performance and provide timely visibility into progress, risks, and areas requiring intervention.
• Coordinate competing priorities across multiple concurrent workstreams.
• Maintain a centralized master tracker providing visibility across the company's principal initiatives.

Music & Artist Operations:

• Coordinate operational requirements across artist projects and music release cycles.
• Work closely with Artist Development & A&R, Marketing, Creative, Production, Distribution, Finance, Legal, and external partners to ensure alignment across deliverables.
• Coordinate timelines surrounding releases, recording activity, content production, photography, video, promotional initiatives, and artist-related projects.
• Ensure relevant project dependencies, approvals, assets, and partner requirements are appropriately coordinated and documented.

Marketing & Campaign Operations:

• Partner with the Marketing function to coordinate the execution of campaigns and promotional initiatives.
• Translate approved campaign priorities into structured timelines, deliverables, responsibilities, and milestones.
• Coordinate dependencies across content, creator/influencer initiatives, digital marketing, PR, promotional activity, and other campaign workstreams.
• Maintain visibility into campaign progress and facilitate resolution of operational constraints.

Team & Communication:

• Serve as a central coordination point across internal teams, artists, management, vendors, service providers, and external partners.
• Facilitate project meetings, execution reviews, and operational check-ins where appropriate.
• Maintain clear action items, ownership, and accountability across project teams.
• Establish effective communication rhythms appropriate to the scope and complexity of each initiative.
• Ensure relevant teams and partners have timely visibility into material changes, risks, dependencies, and decisions.

Vendors, Production & Resources:

• Coordinate external vendors, service providers, production partners, and consultants across assigned initiatives.
• Support project budgeting, resource planning, procurement, and logistical coordination.
• Monitor vendor deliverables and project requirements against established timelines and expectations.
• Identify resource or production constraints and coordinate appropriate resolutions.

Reporting & Operational Visibility:

• Provide structured project updates, execution summaries, and operational reporting to leadership.
• Maintain dashboards and reporting mechanisms that provide visibility into project status, priorities, risks, and upcoming milestones.
• Consolidate information across functions to support informed decision-making.
• Ensure material issues are surfaced with sufficient context, implications, and recommended courses of action.

Process & Systems Development:

• Develop, document, and continuously refine workflows, templates, SOPs, and project management systems.
• Establish repeatable processes that improve execution across recurring initiatives.
• Identify structural inefficiencies and recommend improvements.
• Promote consistent standards for project documentation, communication, and reporting.

Requirements:

• A minimum of 3 years of experience in project management, operations, music, entertainment, creative production, marketing, media, events, agency, or a related field.
• Demonstrated experience managing multiple projects or workstreams simultaneously.
• Experience coordinating cross-functional teams and external partners.
• Experience managing timelines, deliverables, vendors, budgets, or production logistics.
• Strong proficiency with project management platforms such as ClickUp, Asana, Monday.com, Notion, Trello, or similar tools.
• Strong proficiency with Google Workspace and/or Microsoft Office.
• Professional experience within the music industry or entertainment ecosystem is strongly preferred.
• Familiarity with artist development, music releases, distribution, marketing, creative production, or label operations is highly desirable.
• Strong written and verbal communication skills.
• Bachelor's degree preferred; equivalent professional experience will be considered.

Leadership Expectation

The successful candidate will demonstrate:

• Exceptional organizational discipline and attention to detail.
• Strong initiative and a proactive approach to execution.
• Consistent follow-through and personal accountability.
• Clear, concise, and timely communication.
• Strong judgment and problem-solving ability.
• The ability to anticipate risks, dependencies, and operational constraints.
• The ability to establish clarity across complex and competing priorities.
• Professional confidence when coordinating senior stakeholders, creative teams, artists, vendors, and external partners.
• The ability to maintain composure and effectiveness under pressure.
• A high standard of professionalism, discretion, and integrity.
• A continuous-improvement mindset and an interest in building stronger systems over time.

Key indicators include:

• Stronger execution across strategic initiatives.
• Clear ownership and accountability across workstreams.
• Reliable visibility into project status, priorities, and dependencies.
• Consistent adherence to established milestones and timelines.
• Earlier identification and resolution of operational risks.
• More effective coordination across departments and external partners.
• Stronger project documentation, reporting, and institutional knowledge.
• Greater consistency across recurring operational processes.
• Improved organizational responsiveness and execution quality.