About JLL â
Weâre JLLâa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thatâs why weâre committed to our purpose to shape the future of real estate for a better world. Weâre using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and weâre honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where weâre headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you donât meet all of the requirements below. Weâre interested in getting to know you and what you bring to the table!
What This Job Involves
We are looking for a Facilities Manager for our Integrated Facility Management business line.
The Facilities Manager (FM) is responsible for managing all aspects of facilities service as detailed in the scope of works section of the contract and will report to the Senior Facilities Manager or Regional FM. In this capacity, the jobholder will be the person responsible for the service delivery at specified locations, which will be measured by contractual KPIs or SLAs. The role will have functional accountability for an assigned sector of the Client Sites and the jobholder is responsible for all aspects of client and tenant satisfaction.
The FM is responsible for working directly with the local client to ensure a thorough understanding of their objectives and the implementation of acceptable property-specific operating strategies that achieve these required standards. Once developed the FM must oversee the implementation of all approved initiatives and programs, by managing and coordinating the efforts of the FM team (e.g. direct reports, service providers, contractors, and building employees) to achieve the goals. The FM is responsible for representing Jones Lang LaSalle in the local and regional business and real estate community in order to promote Jones Lang LaSalleâs reputation and capabilities to prospective tenants and clients.Communication with Site Leadership team (Country Manager, HR, Finance Legal, IT etc.). Preparation and distribution of Quarterly / Annual Business Review (QBR / ABR) information to clientâs satisfaction. Procurement of goods and services for clientâs buildings utilizing Jones Lang LaSalle sourcing teams. Hold regular meetings with Landlord, ensuring that terms of lease are being provided to client- e.g. external maintenance, central plant management. Space evaluation and planning, updating of floor plans using clients architect partners Responsibility for meeting KPIâs and SLAâs defined within the contract. Project Management during built-out phases, liaising with architects/landlords, organizing work schedules, etc. Coach and guide all project teams (sub-contractors, maintenance engineers and commissioning engineers) throughout full project lifecycles Site Inspections (with other members of Facility Team): Daily cleaning Heating, ventilation, air conditioning Landscaping (when present) Ensure that contracted resources deliver work to meet duration and quality targets, addressing and ensuring the correction of under-performance issues. Establish and operate the information systems necessary for effective scheduling and recording of contract work. Processing and controlling of invoices and work orders, opening and monitoring budgets in the financial system (Oracle), preparing and updating forecasts. Oversee and follow up on all technical maintenance for installations (AC/heating/fire extinguishing system, electrical installations etc.). Negotiate, renegotiate and maintain contracts with vendors. Planning and budgeting of internal fit out works and technical installations. Purchasing of furniture, organization of internal departmental office/space moves. Manage a team of receptionists and an Office Services Coordinator/ Building Operations Coordinator, including allocating resource, delegating workload, ensuring adherence to best practices etc. (roles not present on every site). General administration of department, (holidays, training, performance reviews etc.). Updating and maintaining official safety documents, liaise with government authorities. Organization of fire evacuation and first aid training for employees. Point of Contact for security/alarm responding Deputise / provide cover for Office Services Coordinator / Building Operations Coordinator when appropriate. All additional duties commensurate to the level of the role
Sound like you? To apply you need to be / have:Ideally 6 years + experience in Facilities Management role within a large commercial organization. Experience of owning facilities contracts and supplier/ contractor management. Experience with EU Facility legislation, and governing bodies. Quality Assurance knowledge and experience desirable. Fluency in local language and English essential. Customer focused Assertive Possess cultural awareness and sensitivity Decision-making / complex problem solving:Proactively gathers information from appropriate sourcesProbes/considers all of the factsConsiders other perspectivesRefers to long term plans and goals, draws sound inferencesPrioritizes key factorsActs decisively, promptly and confidentlyAble to operate with limited guidance Excellent verbal & written communication Strong communication skills, leadership, teamwork, analysis, judgment and customer focus. Planning and organising:Able to evaluate priorities and re-juggle as appropriateAble to resolve conflict and communicate intentions clearlyDeliver on time and with high quality resultsA self-starter who possesses intellectual curiosity.A proven team player at ease with sleeves rolled up approach. Spreadsheets and word processing
On-site âLagos, NGA
If this job description resonates with you, we encourage you to apply even if you donât meet all of the requirements. Weâre interested in getting to know you and what you bring to the table!
About JLL â
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500Â® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communitiesSEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit.
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLâs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
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