Product Sales Officer

Responsibilities:                                                                                                                   

• Drive sales of the company's high-end skincare and cosmetic products across B2B and B2C channels.
  
• Develop and implement sales strategies to achieve revenue and product growth targets.
  
• Identify and develop new markets, customers, distributors, retailers, and strategic business opportunities.
  
• Build and maintain strong relationships with key clients, partners, and accounts.
  
• Manage the sales pipeline, follow up on leads, and convert prospects into customers.
  
• Conduct regular market research to identify customer needs, competitor activities, and emerging product trends.
  
• Provide feedback on market demand and recommend new skincare/cosmetic products for the company's portfolio.
  
• Monitor sales performance and prepare regular sales reports and forecasts.
  
• Support promotional campaigns and initiatives aimed at increasing product awareness and sales.
  
• Ensure excellent customer service, timely resolution of complaints, and strong customer retention.
  
• Work closely with the wider team to improve product knowledge and sales effectiveness.
  
• Monitor product performance, pricing, and profitability.
  
• Ensure sales activities are conducted professionally and in line with company policies and standards
  
• Perform other duties as may be assigned by management.
  
• Achieve product growth targets in the assigned geography or account base.
  
• Maintains high customer satisfaction ratings that meet company standards.
  
• Completes required training and development objectives within the assigned time frame
  
• Responds to the customer support requirements of the supported team, including account management and business development sales representatives, implementation and service personnel, and other sales and management resources as needed.
  
• Works closely with Customer Service Representatives to ensure customer satisfaction and problem resolution.
  
• This position may be assigned to support a geography or one or more named account teams.
  
• Perform other tasks as may be assigned

Requirements:

• Bachelor's degree in Business, Marketing, Sales, or a related field. 
  
• Minimum of 3–5 years' experience in skincare, cosmetics, beauty, aesthetics, or related product sales. 
  
• Demonstrated experience in both B2B and B2C sales.
  
• Experience managing key accounts, distributors, retailers, or corporate clients.
  
• Experience in modern trade, retail, or strategic account management is an added advantage. 
  
• MS Word proficiency

Skills/Attributes:

• Strong sales and negotiation skills
• B2B account management expertise
  
• Solid market and product knowledge
  
• Effective leadership and team coaching ability
  
• Strong analytical and reporting skills
  
• Excellent customer relationship management
  
• Strategic thinking and business acumen
  
• Clear communication and presentation skills
  
• Strong organizational and planning capability
  
• High professionalism, integrity, and results orientation