Product Relations

Responsibilities:

• Onboard and train new agents on the company's products and services, ensuring they understand the features and operational procedures.
• Build and maintain strong relationships with agents through regular follow-ups, engagement and support.
• Distribute promotional and branding materials to agents to improve brand visibility and drive customer engagement.
• Conduct routine field visits to monitor agents' sales performance, provide guidance and identify areas for improvement.
• Prepare and submit weekly field activity reports, highlighting agent engagement, sales performance, field observations and challenges encountered.

Requirements:

• HND in Business Administration, Marketing, Mass Communication or a related field.
• Previous experience in sales, marketing, product relations, field operations or customer relationship management is an added advantage.
• Basic understanding of POS operations, sales activities and agent management.
• Good knowledge of customer engagement and relationship management practices.
• Proficiency in Microsoft Office applications, particularly Word and Excel.
• Ability to conduct field visits and work effectively outside the office when required.
• Good written and verbal communication skills.
• Ability to prepare accurate activity reports and provide regular updates.
• Strong organisational skills and ability to work with minimal supervision.