Product Owner

Responsibilities:

• Own and articulate the product vision, aligning it with customer needs and company strategy.
• Lead collaborative sessions with customers, teams, and stakeholders to define and refine feature requirements.
• Maintain a transparent, prioritized backlog that balances business goals, tech feasibility, and user needs.
• Guide development teams to deliver high-quality features with clear timelines and strong user value.
• Write precise user stories with well-defined success metrics and testable outcomes.
• Use analytics, A/B testing, and user behavior insights to identify areas for continuous product improvement.
• Collaborate closely with UI/UX teams to ensure a consistent, intuitive, and elegant user experience.
• Coordinate testing efforts, including validation, to ensure features meet functional and performance requirements.
• Work with cross-functional teams to plan, execute, and communicate product releases.
• Implement systems to gather, evaluate, and act on customer feedback to inform iterations.
• Stay current on e-commerce and SaaS trends, competitive offerings, and emerging technologies to fuel innovation.
• Writing code or handling software development tasks
• Managing administrative duties outside product strategy
• Micromanaging engineering teams, your focus is leadership and clarity
• Prioritizing only quick fixes instead of building toward a scalable vision

Requirements:

• Bachelor’s degree in Computer Science, Business, Marketing, or a related field
• 4 years of experience as a product owner, product manager, or similar role
• Solid understanding of e-commerce platforms and digital business operations
• Proven ability to drive product optimization using data and experimentation
• Deep experience in Agile/Scrum product development environments
• Excellent communication skills—able to bridge technical and non-technical stakeholders
• Strong organizational, analytical, and problem-solving abilities
• Familiarity with business intelligence tools, analytics dashboards, and usability testing frameworks
• Experience working on SaaS platforms, especially e-commerce or business tools
• Familiarity with A/B testing, product analytics (Mixpanel, Amplitude, GA4), or user feedback tools
• Exposure to digital payment systems, customer portals, or subscription-based services

Key Performance Indicators:

• Sprint Velocity—team throughput over time
• Customer Satisfaction (CSAT)—user happiness with product features
• User Adoption & Retention Rates—feature engagement, growth, and stickiness
• Bug Rate / Version—product quality and post-release issues
• Optimization Impact—measurable improvements in feature usage, efficiency, and conversions