Product Officer

Responsibilities:

• Manage the lifecycle of solar and inverter products, ensuring optimal performance and availability.
• Oversee PayGo operations, sales tracking, and customer collections to drive revenue growth.
• Build and maintain strong partnerships with distributors, financing partners, and grant organizations.
• Lead customer service activities to ensure timely issue resolution and excellent client experience.
• Analyze sales and operational data using tools like Excel, Power BI, and CRM systems to guide decisions.
• Collaborate with internal teams and marketing to enhance product visibility, pricing, and customer engagement.

Requirements:

• A minimum of a Bachelor’s degree in Engineering, Renewable Energy, Management, or any related field.
• 1 – 2 years of relevant experience in the renewable energy sector, familiarity with PayGo models, solar products, or similar energy systems.
• Familiarity with CRM tools and data analysis platforms (e.g., Excel, Power BI) for tracking performance and customer metrics.
• Understanding of product lifecycle management, customer service processes, and field operations coordination.
• Ability to interpret and analyze repayment, sales, and customer data for operational decisions.
• Good organizational and communication skills, with the ability to collaborate effectively across departments (Sales, Engineering, Finance, Customer Care).
• Proactive, detail-oriented, and willing to learn with minimal supervision. 
• Strong problem-solving mindset with adaptability to a fast-paced, evolving environment. 

What we offer:

• Be part of a forward-thinking renewable energy company transforming power access across Nigeria.
• Work in a culture that values innovation, collaboration, and sustainability.
• Enjoy continuous learning opportunities and professional development.
• Gain hands-on experience with impactful projects that promote clean energy solutions.
• Build a meaningful career while contributing to a greener, more sustainable future.