Pharmacist Deputy

Job Function

This role involves being responsible for the quality oversight of operations, including Health, Safety, and Environment (HSE) activities, in the Distribution Centre (DC). This includes ensuring consistency with adherence to regulatory standards and alignment with business objectives. Key responsibilities include overseeing the implementation of quality control measures, monitoring HSE practices, and ensuring that operational activities within the DC comply with relevant regulations.

Key Performance Areas:

Operational & HR Management

• Oversees the registration, continued renewal, and maintenance of annual premises licence of the Pharma warehouse.
• Ensures the compliance and monitoring of all operational staff with GWP, GSP and agreed clients’ SOPs.
• Drives the quality culture of the DC as it pertains receipt, storage, dispatch, and distribution of all products in the DC.
• Prepares and forwards to the line managers relevant Monthly Reports based on agreed format. Prepares and forwards to the ICT Manager and relevant managers, weekly and monthly security systems report in the agreed format.
• Ensures adherence to Service Level Agreements (SLA).
• Support the monitoring and evaluation of third-party service providers performance as required. Lead DC-side engagements on all audits (internal and client) and other regulatory enquiries. Ensure all regulatory compliance for the DC.
• Carry out scheduled self-inspections to ensure compliance is maintained.

Customer service

• Ensures efficient service delivery to customers and prompt resolution of quality complaints (within 24 hours).
• Ensures immediate escalation of quality complaints beyond resolution after 24 hours to clients or line managers as applicable.

Storage Management

• Ensure products are stored within the right temperature range, monitor and report.
• Ensures 100% accuracy of batch and shelf-life management of all product categories.
• Ensures proper management of all controlled drugs and entries into the poison book.
• Ensures storage and management of damaged and expired products in the segregated areas according to quality and regulatory standards.
• Review, investigate, resolve, and report on quality complaints, deviations, and discrepancies. Determine deviations that could impact product quality in storage and distribution and escalate as applicable.
• Facilitate the storage management of products placed on NAFDAC HOLD, and the control, sampling, and release of same.

Assets & Risk Management

• Support the maintenance/management of DC operational and quality assets such as security system installations, air cooling systems, generators, MHEs etc.
• Ensures these assets above are serviced as at when due.
• Ensures all temperature monitoring and record devices are compliant with required standards as per calibration, re-calibration and validation.
• Perform root cause analysis of deviations, develop, and implement corrective and preventive action (CAPA) plans to prevent re-occurrence.

HSE

• Shall promote a culture of safety and align with MDS HSEQ policy and guidelines.
• Coordinates the Health, Safety and Environment (HSE) activities in the DC.
• Ensure adherence to operational and asset maintenance and usage guidelines to avoid incidences. Ensures periodic training are conducted for all staff on HSE policies, SHE and OPs SOPs.
• Ensures fire drills are conducted as scheduled.

Qualifications Required:

• Bachelor’s degree in pharmacy (B. Pharm.) or any related field

Experience and Skills Required:

• Minimum of 2-5 years’ experience in supply chain quality management system
• Sound understanding of HSE, Quality and Regulatory management systems.
• Cold chain storage management.
• Experience with Regulatory Agencies such as PCN and NAFDAC.
• WMS experience (SAP and related software)
• Process or workflow management · Standard Operating Procedure management

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

EEO Statement

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

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