Package Operations Associate

Responsibilities:

• Open and secure the office daily and support basic office coordination
• Receive, verify, package, and dispatch shipments
• Organise packages for pickup, customer drop-off, and carrier handover
• Track shipments and follow up on delays, customs, or documentation issues
• Perform prohibited item checks and ensure compliance with carrier requirements
• Verify waybills, shipment documents, and package contents
• Capture package evidence before and after packaging
• Create sales orders and confirm customer payments
• Communicate with carriers, customers, and internal teams as needed
• Manage approved operational expenses and basic office payments
• Monitor and maintain stock of packaging and office supplies

Requirements:

• Minimum of OND/HND/Bachelor’s degree preferred
• Previous experience in logistics, operations, or office support is an advantage
• Basic computer skills (Excel, email; QuickBooks experience is a plus)
• Strong attention to detail and ability to follow procedures
• Good communication and organisational skills
• Willingness to learn and handle hands-on operational tasks

What We Offer:

• Hands-on experience in logistics and operations
• Growth and learning opportunities
• Supportive and structured work environment
• Paid annual and sick leaves