Operations Officer
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Job summary
The Operations Officer – Reconciliation & Settlement is responsible for ensuring the timely and accurate reconciliation of financial transactions & settlement of funds across all payment channels.The role ensures transaction integrity, identifies and resolves discrepancies, and supports compliance with internal policies and regulatory requirements.
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Abuja, Nigeria
Job descriptions & requirements
Responsibilities:
- Perform daily reconciliation of transactions across all payment channels and partner platforms.
- Prepare and process settlement reports for merchants, banks, agents, and other stakeholders.
- Investigate and resolve reconciliation discrepancies and settlement exceptions promptly.
- Monitor settlement accounts and ensure timely funding and settlement.
- Liaise with Finance, ICT, partner banks, and payment service providers to resolve transaction issues.
- Maintain accurate reconciliation and settlement records for audit and regulatory purposes.
- Prepare daily, weekly, and monthly reconciliation and settlement reports.
- Escalate unresolved issues in line with the approved escalation process.
- Ensure compliance with company policies, CBN guidelines, and operational procedures.
- Support process improvement initiatives to enhance reconciliation and settlement efficiency.
- Perform any other duties assigned by the Head of Operations or Management.
Requirements:
- Minimum qualification of a BSc.
- 1 year of previous experience in a similar role.
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