Operations Officer
Job summary
The Operations Officer will be responsible for coordinating day-to-day transportation operations, ensuring smooth service delivery, monitoring drivers and vehicles, maintaining operational records, and promptly resolving operational issues.
Job descriptions & requirements
Responsibilities:
- Coordinate daily transportation and logistics operations.
- Monitor drivers, vehicles, routes, schedules, and trip activities.
- Ensure vehicles are properly maintained and available for operations.
- Track vehicle movement and ensure adherence to assigned routes and schedules.
- Liaise with drivers, customers, vendors, and other stakeholders.
- Resolve operational challenges and escalate issues when necessary.
- Maintain accurate records of trips, vehicle usage, fuel consumption, and other operational activities.
- Monitor compliance with company policies, safety standards, and transportation regulations.
- Prepare regular operational reports for management.
- Identify opportunities to improve efficiency and reduce operational costs.
- Support the management of vehicle documentation, servicing, repairs, and renewals.
Requirements:
- Minimum of an HND in Business Administration, Transport Management, Logistics, or a related field.
- Minimum of 2 years of relevant experience in transport, logistics, fleet, or operations management.
- Good knowledge of transportation and fleet operations.
- Strong organizational and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and manage multiple tasks.
- Proficiency in Microsoft Office, especially Excel.
- Ability to monitor and coordinate drivers effectively.
- Strong attention to detail and accountability.
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