Operations Manager
Job summary
We are seeking an experienced Operations Manager to oversee the daily operations within our Security and Investigations firm. The Procurement Officer is responsible for planning, sourcing, negotiating, and purchasing goods and services required for the smooth operation of the organization. The role ensures timely availability of quality materials at competitive prices while maintaining compliance with company policies, budgetary controls, and ethical procurement standards.
Job descriptions & requirements
- Oversee daily operations of the security and investigations department to ensure efficiency and effectiveness.
- Develop and implement strategic operational plans to enhance service delivery and client satisfaction.
- Manage budgets and allocate resources while monitoring expenditures to ensure fiscal responsibility.
- Ensure compliance with relevant laws, regulations, and industry standards in all operational processes.
- Lead and supervise a team of security professionals, providing guidance and support to enhance their performance.
- Monitor and analyze key performance indicators (KPIs) to assess operational efficiency and identify improvement opportunities.
- Develop training programs and initiatives to enhance the skills and capabilities of staff members.
- Bachelor's degree in Business Administration, Security Management, or a related field; a Master's degree is preferred.
- Proven experience in operations management within the security and investigations industry.
- Basic Knowledge of inventory management and stock control
- Good analytical and problem-solving skill
- Strong record-keeping and documentation skills.
- Strong leadership skills with the ability to inspire and motivate a diverse team.
- Excellent analytical and problem-solving skills to drive strategic decision-making.
- Effective communication skills, both verbal and written, to engage with stakeholders at all levels.
- Proficiency in budget management and financial analysis to ensure operational sustainability.
- Familiarity with security technologies and investigative procedures is advantageous.
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