Operations manager

Responsibilities:

• Establish and implement effective operational structures, policies, and standard operating procedures (SOPs).
• Define departmental responsibilities, reporting lines, and accountability systems.
• Coordinate daily office operations and ensure tasks are completed efficiently and on schedule.
• Develop workflows and systems to improve productivity and streamline internal processes.
• Monitor staff performance, operational targets, and compliance with company procedures.
• Coordinate administrative activities, resource allocation, procurement processes, and operational documentation.
• Identify inefficiencies, resolve operational challenges, and recommend improvements.
• Prepare regular operational reports and provide management with updates on performance and progress.

Requirements:

• Bachelor's degree  in Business Administration, Operations Management, Management, Project Management, Engineering, or a related field.
• Minimum of 6 years' relevant experience in operations or management.
• Proven experience developing procedures, workflows, reporting systems, and organisational structures.
• Strong leadership, communication, planning, and problem-solving skills.
• Ability to coordinate teams, manage competing priorities, and enforce accountability.
• Proficiency in Microsoft Office applications and operational reporting tools.
• Experience in construction, engineering, infrastructure, or contracting will be an advantage.

Ideal Candidate:

• The ideal candidate is organised, proactive, and results-oriented, with the ability to build reliable systems, improve operational performance, and ensure effective implementation of management directives.