Operations Manager

Responsibilities:

• Oversee daily operations of the company, ensuring processes run efficiently and effectively.
• Develop, implement, and monitor operational policies and procedures aligned with industry best practices.
• Manage operational budgets, forecasts, and financial reporting to support strategic decision-making.
• Ensure compliance with banking regulations, financial policies, and internal controls.
• Coordinate with various departments, including finance, customer service, and risk management to optimize workflow.
• Monitor performance metrics, identify operational bottlenecks, and recommend solutions for improvement.
• Lead, mentor, and manage the operations team to achieve departmental and organizational objectives.
• Support strategic planning and contribute to the development of operational strategies that enhance productivity and profitability.
• Oversee risk management and ensure operational resilience across all business functions.

Requirements:

• Bachelor’s degree in Finance, Banking, Business Administration, or related field; Master’s degree preferred.
• Minimum of 2 years’ experience in banking, finance, or financial operations management.
• Strong knowledge of banking processes, financial products, and regulatory requirements.
• Proven experience in operations management, process improvement, and team leadership.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills, with the ability to collaborate across departments.
• Proficiency in financial management software and Microsoft Office Suite.

Competencies:

• Strategic thinking and planning
• Leadership and people management
• Risk and compliance management
• Financial acumen
• Process optimization and operational efficiency

Benefits:

• Competitive salary and performance-based incentives
• Health insurance and other benefits
• Professional development opportunities