Operations Manager
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Job summary
A leading real estate company in Lagos is seeking an experienced operations manager to oversee its day-to-day activities. The ideal candidate will ensure smooth business operations, drive process improvements, and lead cross-functional teams to achieve the company’s strategic objectives.
Min Qualification:
Degree
Experience Level:
Mid level
Experience Length:
4 years
Working Hours:
Full Time
Job descriptions & requirements
Responsibilities:
Operational Management:
- Oversee daily operations, ensuring efficient execution of projects and transactions.
- Develop and implement operational processes and procedures to improve productivity and quality.
- Identify and mitigate operational risks, ensuring compliance with industry regulations.
Team Leadership:
- Manage and lead cross-functional teams, including administrative, sales, and customer service staff.
- Foster a positive and productive work environment, promoting teamwork and collaboration.
- Develop and implement training programs to enhance team performance and skills.
Process Improvement:
- Analyse operational processes, identifying areas for improvement and implementing changes.
- Develop and implement metrics to measure operational performance, tracking progress and making
- data-driven decisions.
- Collaborate with senior management to develop strategic plans and objectives.
Stakeholder Management:
- Build and maintain relationships with internal stakeholders, including employees, management, and other departments.
- Ensure effective communication with external stakeholders, including clients, realtors, and partners.
Performance Monitoring:
- Track and analyse key performance indicators (KPIs) to measure operational performance.
- Identify areas for improvement and implement corrective actions.
Requirements:
- Minimum 4 years of experience
- Minimum of a BSc
Proven experience in operational management
preferably in real estate
Strong analytical and problem-solving skills
Excellent communication and leadership skills
Operational management and process improvement
Team management
Strategic planning and execution
Problem-solving
Stakeholder management
Adaptability and flexibility in a fast-paced environment
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