Operations Manager

• Developing event operations playbooks and checklists
• Coordinating vendors, including venues, sound engineers, lighting teams, videographers, and security
• Managing event production timelines and schedules
• Ensuring venue requirements and logistics are met
• Overseeing staffing and crew coordination
• Supporting on-site event operations when required
• Managing load-in and load-out logistics

Production & Content Operations:

• Coordinating filming logistics at events
• Standardising camera and audio production setups
• Managing content delivery pipelines between videographers, editors, and the media team
• Ensuring content is delivered according to release schedules
• Managing production equipment logistics

Vendor & Supplier Management:

• Venues
• Production companies
• Security teams
• Photographers and videographers
• Sound engineers
• Event suppliers

Internal Team Workflows:

• Developing internal workflows for projects and events
• Maintaining operational documentation and SOPs
• Managing project management systems and task tracking
• Coordinating team communication across departments
• Running internal operations meetings when necessary

Talent & DJ Coordination:

• DJ scheduling and confirmations
• Managing artist logistics and riders
• Coordinating with DJs on event production and filming requirements
• Ensuring communication between talent, event teams, and production crews

Brand Partnership Operations:

• Managing operational requirements for brand activations
• Coordinating sponsor integrations at events
• Ensuring deliverables and partnership commitments are fulfilled
• Working with the team to deliver high-quality brand experiences

Budget & Operational Planning:

• Tracking event production costs
• Managing operational budgets
• Coordinating supplier payments
• Identifying opportunities to improve operational efficiency

Supporting New Business Verticals:

• Apparel and merchandise
• Paid subscription content platforms
• Community experiences and cultural events
• Media and digital content platforms

Requirements:

• Experience in events, music, media, or creative industries
• Strong organisational and project management skills
• Experience coordinating large events or productions
• Ability to build systems and operational frameworks
• Excellent communication and leadership skills
• Calm problem-solving ability in fast-paced environments
• A proactive, solutions-oriented mindset
• Experience with tools such as Notion, project management software, or production planning tools is a plus.

What Success Looks Like:

• CULTUR FM events run smoothly and consistently
• The team has clear workflows and systems
• Partnerships and activations are executed professionally
• Operational challenges are solved quickly and efficiently
• The company can scale events and content production without operational bottlenecks