Operations Manager
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Job summary
We are seeking a highly experienced, commercially minded, and hands-on Operations Manager with a strong engineering background to oversee and coordinate the company's end-to-end operational activities.
Min Qualification:
Degree
Experience Level:
Mid level
Experience Length:
3 years
Language Requirement:
English
Work Type:
Full Time
Working Hours:
8 to 5
Applicant Location:
Nigeria
Job descriptions & requirements
Responsibilities:
Operations Management:
- Plan, coordinate, and supervise all operational activities within the company.
- Ensure the smooth execution of procurement, sourcing, logistics, and project support functions.
- Monitor operational performance and implement improvements where necessary.
- Develop and maintain operational procedures and workflows.
Team Leadership and Supervision:
- Lead and supervise the Logistics, Sourcing, and Pricing teams.
- Assign responsibilities and monitor team performance.
- Provide coaching, guidance, and support to team members.
- Ensure adequate manpower and resource allocation to meet operational demands.
Procurement and Sourcing Oversight:
- Oversee sourcing activities to ensure timely identification of suppliers and products.
- Ensure supplier quotations are obtained and evaluated appropriately.
- Monitor supplier performance and maintain strong vendor relationships.
- Support negotiations to achieve cost-effective procurement solutions.
Logistics and Delivery Management:
- Ensure timely delivery of products and services to customers.
- Monitor shipment schedules and logistics activities.
- Address operational delays and implement corrective actions.
- Coordinate with vendors, freight providers, and customers regarding deliveries.
Pricing and Cost Control:
- Review pricing strategies and ensure competitiveness.
- Ensure quotations are prepared accurately and within agreed timelines.
- Monitor operational costs and identify opportunities for cost savings.
- Support the Sales Team with pricing information and operational input.
Customer Service and Project Coordination:
- Work closely with the Sales Team to ensure customer requirements are met.
- Ensure customer orders are processed and executed efficiently.
- Resolve operational issues affecting customer satisfaction.
- Monitor project and order progress from initiation to completion.
Quality Management and Compliance:
- Ensure compliance with company policies and procedures.
- Support the implementation and maintenance of ISO standards and quality management systems.
- Participate in internal and external audits.
- Ensure operational records and documentation are properly maintained.
Reporting and Performance Monitoring:
- Prepare weekly and monthly operational reports.
- Track operational KPIs and performance metrics.
- Provide recommendations for process improvements.
- Report operational challenges and opportunities to management
Requirements:
- Minimum qualification of BSc.
- 3 years of previous experience in a similar role.
Location: Lekki, Lagos
Remuneration: NGN 400,000- 500,000
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