Operations Executive

Responsibilities:

• Coordinate all interior design projects from commencement to completion.
• Develop and monitor project schedules, timelines, and deliverables.
• Liaise with designers, architects, contractors, artisans, and suppliers to ensure seamless project execution.
• Monitor project budgets and ensure expenses remain within approved limits.
• Source, negotiate, and manage relationships with vendors, suppliers, and subcontractors.
• Coordinate procurement of furniture, fixtures, fittings, finishes, and construction materials.
• Ensure timely delivery of materials to project sites.
• Conduct regular site inspections to monitor work progress and quality.
• Ensure compliance with design specifications and company quality standards.
• Resolve operational challenges that may affect project timelines.
• Prepare project status reports for management and clients.
• Monitor inventory levels and maintain accurate stock records.
• Coordinate logistics for material movement and installations.
• Ensure health, safety, and workplace compliance at project sites.
• Supervise installation teams and external contractors.
• Track project milestones and ensure deadlines are achieved.
• Manage project documentation, contracts, quotations, purchase orders, and invoices.
• Assist in preparing project budgets and cost estimates.
• Ensure effective communication between clients and internal teams.
• Handle client concerns relating to project execution and operational matters.
• Implement operational processes that improve efficiency and reduce costs.
• Monitor staff productivity and allocate resources effectively.
• Support recruitment and onboarding of project-based artisans and contractors when required.
• Ensure all completed projects undergo final quality inspections before client handover.
• Perform any additional operational duties assigned by management.

Requirements:

• Bachelor's degree in Business Administration, Operations Management, Architecture, Interior Design, Project Management, Engineering, or a related field.
• Minimum of second class upper (2.1)
• Minimum of 3–5 years of operations or project coordination experience, preferably in interior design, construction, architecture, or real estate.
• Strong understanding of project management principles.
• Experience in procurement and vendor management.
• Knowledge of interior finishing materials, furniture, fixtures, and installations is an advantage.
• Excellent negotiation and organizational skills.
• Strong analytical and problem-solving abilities.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Experience using project management tools is an added advantage.
• Ability to manage multiple projects simultaneously.
• Excellent written and verbal communication skills.
• Strong leadership and team coordination abilities.
• A valid driver's license is an added advantage.

Key Performance Indicators:

• Percentage of projects delivered on time.
• Percentage of projects completed within budget.
• Client satisfaction rating.
• Vendor delivery performance.
• Procurement turnaround time.
• Number of quality issues reported after handover.
• Material wastage percentage.
• Cost savings achieved through procurement negotiations.
• Project completion rate.
• Compliance with health and safety standards.